Purchase returns | Krilov. Art of Autographs

Purchase returns

In what situations can I return the product?

You can return a new, unused product within 14 days of purchase.

Please note: not all categories of goods are subject to return according to the Law "On Protection of Consumer Rights".

You can return the product if:

  • when viewing a new product, the color or size did not suit you;
  • the product is not what you expected;
  • the product does not correspond to the description or photo;
  • goods of inadequate quality.


Importantly! The product must not lose its appearance. The packaging, sales receipt (or delivery note), warranty card must be saved.